Convergys continues to expand its Philippine operations, with the opening of another call center at the UP-Ayala Technohub in Quezon City.
Located across UP Diliman, it is the US-based firm’s eleventh call center in the country in five years. It has seven in Metro Manila, three in Cebu City and one in Bacolod City, and company officials say it will open three more this year.
This new facility will house up to 1,000 people, bringing Convergys’ total headcount in the Philippines to approximately 16,000.
In May last year, Convergys announced the addition of five more sites located in Cebu, Quezon City, Sta. Rosa (Laguna) and recently Glorietta 5 in Makati. [Read full article...]