BPO firms downplay protectionist threat

The outlook was stressed by officials who spoke at the start of the two-day 9th e-Services Global Sourcing Conference and Exhibition at the SMX Convention Center in Pasay City.

“To the fiscally strong, this is a time of opportunity and the Philippines is an island of stability,” President Gloria Macapagal-Arroyo said.

Oscar SaƱez, president of the Business Processing Association of the Philippines (BPAP), said he expects revenues to grow by 30-40% this year. About 110,000 new jobs will also be generated, a 30% increase from 2008.

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