BPO industry seen to grow 30% in 2009 spacer

Business process outsourcing (BPO) industry players are optimistic to achieve a robust 20 to 30 percent growth this 2009 on the back of non-voice outsourcing sector’s increasing share to total revenues despite the economic slowdown being experienced worldwide.

Oscar Sañez, the new PHILEXPORT trustee for the information technology (IT) services sector, in an interview said he considers this a strong growth even if it is not as strong as historical growth of around 40 to 45 percent.

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