US firm cites growing awareness of RP as BPO site

MANILA, Philippines — IT services provider Headstrong wants to expand its operations locally, citing increased awareness of the Philippines as an outsourcing destination among its clients.

Headstrong, based in Washington D.C., provides outsourced application and product development services. It operates global delivery centers in India and Manila, Philippines.

The Manila office forms part of Headstrong’s “distributed model” in which services rendered to a particular client, for example, are managed by several locations, drawing on the expertise from each country

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