RP outsourcers: ‘Cautious optimism’

MANDALUYONG CITY, Philippines – Philippine-based outsourcing giants are now feeling effects of the US recession with some companies seeing a slowdown in demand for services, particularly on medical transcription and animation, industry executives said.

But some are reporting a surge in demand in contact center services, back office operations, software development and gaming.

Nevertheless, the local outsourcing firms are approaching 2009 with “cautious optimism,” according to Philippine Software Industry Association (PSIA) President Beng Coronel

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