Arroyo cites BPO gains

MANILA, Philippines — President Gloria Macapagal-Arroyo has cited the country’s gains in the global outsourcing market but likewise stressed the need to invest in training and developing more investment areas.

In her keynote speech at the eServices conference, Arroyo cited several third-party industry assessments that rank the Philippines alongside India as among the top destinations for offshore outsourcing.

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